Consumer Protection
UnitedHealth pays $20.25M to settle DOL lawsuit over systematic claims denials
Feb 11, 2025
Settlement resolved DOL lawsuit alleging subsidiary UMR improperly denied thousands of emergency department and drug screening claims without assessing their merit. UMR "applied no standard and simply denied all the claims" for urinary drug screening. Company required to reprocess denied claims.
Key Details
Agency
Dept of Labor
Date
February 11, 2025
Severity
Critical
Penalty
$20250000
Location
Corporate-wide
Domain
Consumer Protection