Class action lawsuit filed alleging AI algorithm used to deny Medicare Advantage claims

Families of two deceased Medicare Advantage beneficiaries filed class action alleging UnitedHealth, UnitedHealthcare, and naviHealth used AI tool nH Predict to systematically deny post-acute care claims. Lawsuit alleges 90% error rate on AI-driven denials. Plaintiffs include 91-year-old recovering from fractures and 74-year-old stroke patient.